Etihad Airways - Etihad Airlines Ticket Review from Sacramento, California
1 comment
ETIHAD airlines has the WORST customer service! Without my knowledge or permission, they changed my intinerary after I had already embarked on my journey and then used lies and misinformation to justify their actions.
In the end, I had to buy a last-minute, one-way ticket on a different airline to get home.
Their customer service department has taken 4 weeks to get a response to my query, and had their facts all wrong! DO NOT FLY THIS AIRLINE!
Reason of review: Poor customer service.
Location: Sacramento, California
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Dear Guest,
We are really sorry to hear about this. Could you please provide us your booking reference and feedback on socialmedia@etihad.ae so we can look into this for you.
Thank you. *JS