Etihad lost our luggage coming back from Pakistan to New York. After filing out lost luggage form and obtaining claim number we were told someone from Etihad will get get back to us as they needed at least 2 weeks to find out what happened to our luggage". After 2 weeks, no word from Etihad so we decided to call the number on the lost luggage claim form/. This number was supposedly provided in case you have a question regarding your case.. Spoke to the Swiss Post manager and he promised to call us back in another 2 weeks as he supposedly investigate what happened|. We never heard from anyone since;. He was either away from his desk and on our last contact we were told he was away on vacation:. Sent letters and called their various offices and we received nothing but silence from Etihad:. It's been 2 yrs now since we took that flight with Etihad and we still have yet to hear from them,. Needless to say, we will never ever fly with them. 127d50e
 Comments (6) |
| 1. Written by some1 on February 20, 2012 from dubai, dubai, AE Etihad is the worst airline i traveled with them from KSA to Abu Dhabi and they lost my bag which had very expensive items they told me they will give me only 300$. and the bag coasts around 8000$ eith the stuff in it.  |
| 2. Written by Vladimir on February 10, 2012 from new delhi, delhi, IN Same with me. they lost my baggage from Istanbul to Bangalore. the funny thing was that after i got in the plane a guy came and told me that my luggage was not loaded on the plane, but they will send it immediately. Guess what? 4 days later i still don't have it and they told me that they will deliver it to Bangalore on Saturday noon, but i'm leaving at 3 AM...NEVER use that *** airline.... |
| 3. Written by potineni on August 8, 2011 from chicago, illinois, US same problem.. be careful people. they donot have a customer service phone.. always plays a music or mail box is full. it has been 6 days i did not get any luggage. |
| 4. Written by Vern on June 13, 2011 from dublin, dublin, IE STAY AWAY FROM ETIHAD - If there is a problem they will just ignore you, leave you stranded and keep your money!! Very Arrogant people and they dont care at all |
| 5. Written by Vern on June 13, 2011 from dublin, dublin, IE STAY AWAY FROM ETIHAD - If there is a problem they will just ignore you and keep your money!! Very Arrogant people and they dont care at all |
| 6. Written by CARLORCHID on January 1, 2011 from muscat, masqat, OM ETIHAD AIRWAYS IS A WORSE AIRLINES ETIHAD AIRWAYS LOST MY LUGGAGE MUSCAT VIA ABU DHABI TO SINGAPORE IT IS SO DIS APPOINTING THAT I CANT FIND MY LUGGAGE WHEN I ARRIVE AT SINGAPORE AND SO WORRIED WHAT WILL FOR THE NXT DAY I HAV ENOTHING ON MY HANDCARRY BUT LOPTOP, IV BEEN WAITING FOR THEM CAUSED THEY KEPT SAYIN THAT THEY WILL TRACE MY LUGGAGE WORLWIDE AND THEY WILL COME BACK ON ME WHEN THEY HAVE ANY OUTCOME ABOUT MY LUGGAGE....UNTIL I GO BACK MUSCAT THEY CALL ME BACK THAT THERES A POSSIBILITY THAT MY BAG IS IN MUSCAT. WHEN I ARIVE MUSCAT THEY CANT FIND MY BAG AND AIRLINE STAFF BEEN IGNORING ME WHEN I CAME TO THERE DESK AND SAYIN THAT THERE MANAGER IS ON HOLIDAY ..THEY WELL CALL ME WHEN FOUND MY BAG AND NOW ITS BEEN MORE THAN TWO WEEKS THAT I NEVER HEARD ANYTHIN FROM THEM...ETIHAD IS A WORSE AIRLINE EVER AND I WILL NOT FLY AGAIN WITH ETIHAD AIRWAYS |
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