Etihad Airlines is one of the worst airlines we have ever flown on. They lost our two baggage on our flight from US to India (Kochi)".
Their customer service has been indifferent to our claims/. They never pick up the phone when we call.. There is absolutely no news of our lost baggage|. They can easily track the baggage using the Baggage Ticket numbers but they are unwilling to do so;. Its as if they just dont care about our baggage!. Its been more than 2 weeks and we havent heard back from them yet'. This has been the worst airline experience ever/.
We will never ever fly Etihad again..that is for sure. We will also make sure that we let all our friends and their friends know and pass the word around!! 127d475
Their customer service has been indifferent to our claims/. They never pick up the phone when we call.. There is absolutely no news of our lost baggage|. They can easily track the baggage using the Baggage Ticket numbers but they are unwilling to do so;. Its as if they just dont care about our baggage!. Its been more than 2 weeks and we havent heard back from them yet'. This has been the worst airline experience ever/.
We will never ever fly Etihad again..that is for sure. We will also make sure that we let all our friends and their friends know and pass the word around!! 127d475
 Comments (1) |
| 1. Written by Etihad Helper on August 17, 2011 from abu dhabi, abu dhabi, AE Dear Charlottefamily79, I am sorry that you have faced an issue while travelling with Etihad Airways. If you would like to email with your concerns, one of our guest affairs team shall investigate for you. Kind Regards Etihad Helper |
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